Wondering when to send an email survey? -Timing is everything


Survey Monkey wanted to know the answer to that question so they did the research for you!  They looked at factures such as time period (month sent), days of the week, survey topic and audience (customer feedback/satisfaction vs. internal survey of employees in an organization) and response counts, where they limited their analysis to surveys that had between 50-500 responses.  With random samplings for each day of the week Monday-Friday, 5am-4pm PST the data showed that Monday is the best day for a business to send out a survey and Friday was show to have the lowest survey response rates.   Read the full story and response rates for both customer and internal employees here and also why your survey’s timing can affect where your respondents see your survey and how they respond.